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The latest reviews from real people you can trust
22 March 2025
Roma Salad 2/5
Seafood Arrabbiata 2/5
20 January 2025
Insalata 3/5
Porchetta Arrosta 4/5
Burrata Pizza 4/5
Mushrooms Pizza 2/5
Orecchiette Salsiccia e Funghi 3/5
9 January 2025
Burrata Alla Puttanesca 3/5
Fritto De Mare 3/5
4 Cheese 3/5
Cetera 2/5
31 August 2024
Burrata 3/5
Pizza Rocket & Parma Han 2/5
Vanilla Panna Cotta 3/5
27/08/24
Margherita 2/5
Carbonara Rigatoni 3/5
Panna Cotta 2/5
Terrible experience at the restaurant. Bad service. We were seated and ordered by 6.30pm. Told the staff we want to use burpple but she walked away. Carried on conversation with my guest without thinking too much about it. Until the moment I wanted to make payment then I realised i couldn't redeem it because it has to be done by 7pm.
Couldn't have seafood options either, even though it's not stated on the deal. I've been on burpple for some time but it's the first time I have had such a frustrating and embarrassing experience.
Pizzas were hard and not worth the price we paid. I'm so disappointed that I'm writing a review for the first time!
The staff should have asked me to redeem it after I told her I'm using it instead of walking away. What's worse is when the manager said, "yes a lot of people have an issue with this" which means they are aware of this and intentionally chose not to remind us. And the manager should also have showed empathy instead of saying, "the problem that you cannot redeem is between you and the burpple app. The condition is not by us."
They offer a wide variety of pizza from thick crust to thin crust , itās pretty good if ure in e mood for pizzas . Those giant capers was awesome , but there was simply too much cream on top the bread , overwhelming everything else on the toast .
When we needed to check for status of the food or request for more sauce, the service staff were nowhere to be found. could only get hold of them when they were serving the food. when we asked about the status of the food and whether food is ready, the reply was demeaning! exact words were ā wait la food is cookingā. yes there is nothing wrong with the meaning but the tone and body language are louder than any words.
during payment, when we asked if we could use burple voucher & if we could stack 4 deals (as per the t&c) stated in the deal, staff said yes.
however when we tried stacking the vouchers and redeemed 1 of the voucher, staff suddenly mentioned no stacking. T&C clearly stated that vouchers could be stacked and she stated it could be stacked. when we showed her the t&cs she called her boss to check and her boss have the greenlight to proceed.
when we redeemed the vouchers (deducted in Burpple btw), the discount (25% off total bill) added up to $0.69. the total bill was 385, and 25% off was $0.69?
thereās something wrong with the POS and staff mentioned that there is no stacking of the vouchers. Staff offered to write to Burple to refund us our dining voucher for 25% off the total bill if we take the 30% off Pasta and 1-for-1 Appetiser. We insisted that we want to use the 25% bill, but staff said they could not do that as they need to void the entire bill.
Thatās just excuses as they did not want us to use the voucher with higher discounts. after insisting to use the 25% discount, they suddenly mentioned they could void off the previous vouchers and offer the 25% discount. we requested for them to write to burple to offer us the refund of our redeemed vouchers back, they refused to do it.
Picolino does not honor their discounts on Burple. the staff also does not have sufficient knowledge of their restaurant promotions and they have contradicting answers. Thereās better restaurants with better services at better price around the area.
When we needed to check for status of the food or request for more sauce, the service staff were nowhere to be found. could only get hold of them when they were serving the food. when we asked about the status of the food and whether food is ready, the reply was demeaning! exact words were ā wait la food is cookingā. yes there is nothing wrong with the meaning but the tone and body language are louder than any words.
during payment, when we asked if we could use burple voucher & if we could stack 4 deals (as per the t&c) stated in the deal, staff said yes.
however when we tried stacking the vouchers and redeemed 1 of the voucher, staff suddenly mentioned no stacking. T&C clearly stated that vouchers could be stacked and she stated it could be stacked. when we showed her the t&cs she called her boss to check and her boss have the greenlight to proceed.
when we redeemed the vouchers (deducted in Burpple btw), the discount (25% off total bill) added up to $0.69. the total bill was 385, and 25% off was $0.69?
thereās something wrong with the POS and staff mentioned that there is no stacking of the vouchers. Staff offered to write to Burple to refund us our dining voucher for 25% off the total bill if we take the 30% off Pasta and 1-for-1 Appetiser. We insisted that we want to use the 25% bill, but staff said they could not do that as they need to void the entire bill.
Thatās just excuses as they did not want us to use the voucher with higher discounts. after insisting to use the 25% discount, they suddenly mentioned they could void off the previous vouchers and offer the 25% discount. we requested for them to write to burple to offer us the refund of our redeemed vouchers back, they refused to do it.
Picolino does not honor their discounts on Burple. the staff also does not have sufficient knowledge of their restaurant promotions and they have contradicting answers. Thereās better restaurants with better services at better price around the area.
Interesting flavour! Bacon, sour cream, chives, black pepper, onion. Tasted complex. I don't like sourdough but theirs wasn't strong. I also witnessed them struggling with pre-orders, so that's a lesson learnt.
Homemade fennel sausage and mozzarella. I could taste the quality of the meat. I don't like sourdough but theirs wasn't strong. I also witnessed them struggling with pre-orders, so that's a lesson learnt.
Spot-on with the mala flavour. I loved this. I don't like sourdough but theirs wasn't strong. I also witnessed them struggling with pre-orders, so that's a lesson learnt.
