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From the Burpple community

As another Burppler has pointed out, HORRIBLE SERVICE AND TREATMENT BY THE BURLY INDIAN WAITSTAFF.

Went there around 11.30am, no indication on the app whatsoever that we have reserve through here in order to use the voucher. The wait staff talked down to us since we didn’t follow their non-existent instructions properly. When we asked whether we could dine in without using any vouchers, he said “oh yes then you are very welcome”. Does that mean we were not welcome before…?

I get it that they’re serving many rich expatriates and other club members, but if they have so many considerations and no lack of well-paying customers, maybe…. Don’t partner with Burpple…?

Location is quite out of the way with not many other dining options nearby, but I still left as I did not want to continue to dine there after being slighted by the “burly Indian staff”.

14 Likes

bought the chicken burger & hawaiian pizza with burpple 1-for-1 for dinner. the ambience is great especially with the sunset and nature surrounding the restaurant! the chicken burger is of a generous serving and flavourful, definitely worth getting! however, the hawaiian pizza is rather mediocre and tasted like microwaved pre-made ones, so would recommend giving that a miss instead.
would definitely come back again for their burgers and the amazing location!

1 Like

[Update: They blocked me on Instagram after I gave them feedback 🤡]

I love Burpple Beyond & still do, & this is thankfully by no means the norm, but I get majorly peeved when merchants give an attitude to customers… Such as what I experienced today with Camden Hill's awful service standards & zero attempt any sort of recovery.

It’s not so much the inability to redeem the deals here in itself, but how we were treated & made to feel. Didn’t get the burly male Indian waitstaff’s name, but it doesn’t matter because it’s not like we’ll be back so bye have a good life. When I was clarifying the T&Cs which he snootily pointed me to, he cut me off mid-sentence & said “yes, I KNOW. I was the one who was msging you on WhatsApp last night” - wow rude to not let me finish but ok.

So today we confirm, ladies & gentlemen, pls make a PHONECALL because using your phone to text the mobile number isn’t enough. Because they can’t be arsed to acknowledge or reject the next morning. I admit, it’s last minute on my part, but if he’d explained that to us nicely/professionally, we can accept it.

Oh, & it would’ve been great if you had let me finish my sentence. Basic courtesy & common decency I would think? (May be giving you too much credit Sir - for that I apologize)

Also, while it says that these deals are valid 11AM onwards, it was communicated to us that Burpple Beyond deals AREN'T valid for 11AM-2PM. Just putting this out there so that everyone can be aware. I do hope they act upon my feedback to sort this out with #Burpple to update this in the app. I don't feel it's an efficient way to only reveal this when a phone booking is made.

I really count my blessings that we changed our original decision to patronise Camden Hill for my dad’s birthday on another (earlier) date. They didn’t allow us to pre-order takeaway for collection at Burpple Beyond, which was odd but more importantly quite inconvenient for us, so we changed our plans. Glad this didn’t ruin any special occasion today.

May other diners have a more pleasant experience here, should they choose to make the arduous trek here. & hope they find it worth the effort.

Oh & hey, FYI, your SafeEntry sign has a glaring typo. You might want to fix that too.

38 Likes

I’ve reviewed and raved about the Camden Hill Cheeseburger before, and the sides for this are generally the same. I chose this because I’ve never tasted beyond meat before and this actually was cheaper than the cheeseburger. However, I don’t recommend it because I found that the beyond meat tasted weird with a permeating bean flavour. I guess I’m in the impossible camp!

3 Likes

Regrettably, I didn’t try this during my exchange in the Netherlands. I’m not sure if this version is authentic but I didn’t really like it. Yes it came with a weighty amount of beef within, but the meat was all so battered and one-dimensional that it tasted like a croquette of mushy baby food. You can try this for the novelty – some reviewers said they liked it, but I it was quite average for me

3 Likes

Located at the heart of the Hollandse Club in Camden Park, find this modern eatery offering a variety of international cuisines, ranging from Asian, Dutch, Indian and Western options for all-day dining in a relaxed and family-oriented atmosphere. Tuck into a spread of juicy homemade patty in their Camden Hill Cheeseburger ($24.50), creamy Spagheti Carbonara ($20.50) and local delights such as Penang Prawn Char Kway Teow ($20.50) and Beef Rendang ($24.50). To avoid disappointment, be sure to make a reservation one day in advance to indicate the use of Burpple Beyond!

2 Likes
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