Nope.

Nope.

Wouldn't eat this again.
Emily S
Emily S

Khao Hom, please teach your staff that the appropriate response to a customer’s request for food spillage on the floor to be cleaned, so that we can sit at the table.... Is DEFINITELY not "you can just sit at another table".

Especially if the customer has a bandaged/injured leg - kinda ridiculous to make her walk here, there & everywhere, no?

& speaking of walk, it might also be a liiiittle bit more professional to walk nearer to the customer to hear what she’s trying to say, instead of indicating that you’re confused because you can’t hear me. Just a suggestion. 🙃

The floor was only cleaned after I was seen taking a photo of it, which happened ~5 seconds before another couple sat at that table. They then told the waitress who came to their table (she came with the QR code to order, not with a broom or mop - but to be fair, she wasn’t the one I spoke to) to clean up the food on the floor.

Your premises were not crowded. The 4 staff I saw on shift were pretty much idling. Cleaning the floor is basic courtesy & also hygiene. But maybe that’s not part of your best practices.

1 Like

(Continued from previous post)

(4) The curries served alongside the prata were very watery, & so was the coffee.

(5) Everything was operationally messy & chaotic.. Even the billing took a while, & they asked us for the plastic billing card - despite them having taken it away from us after we ordered. Seems like the SOPs aren’t clearly established here; which makes it very confusing for the customers.

I’m unlikely to return here again. I do wish this had been a better experience, but it is what it is. Do not recommend having a meal here unless you are absolutely starving or something.

(Continued from previous post)

(3) The quantities & delivery of our food messed up majorly. Unsure if the root cause is an error on the ordering waiter’s part, or the kitchen’s, or both. (Regardless, that was really off-putting to me, because we were strangely denied the opportunity to key in our own orders electronically.)

- Ordered 2 egg & cheese pratas, but 3 were served. Told the boss about it, & he said that the orders are directly sent to the kitchen. Don’t know what kind of a non-response that was, but I couldn’t be bothered to remind him that WE weren’t the ones who keyed in the order. We offered to, but he told us not to, several times.

- The tissue prata that we were looking forward to never arrived. Several other tables that ordered later than us got theirs first. We eventually cancelled it because we were unimpressed by the other dishes we had already consumed.

Extremely sub-par experience here. So many odd things that happened, & food didn’t match up to the 4.3 stars shown on google maps.

Appreciate the effort of the boss (I assumed that’s who he is) to serve us & take us through the menu, but ultimately the quality of food & experience fell flat.

(1) We had already keyed in our entire order using our phone/QR code, but was asked not to submit it (after many bewildering rounds of clarifications). Instead, we told to pass our phone to the server for him to refer to, & manually take down our order to submit to the kitchen. Very inefficient & strange, especially since we had already done all the keying in work.

(2) The Chicken Masala was heavily pushed to us; apparently tourists from China especially enjoy it. It was at best just okay (with the context that in our home country, we have this cuisine readily available).

Review continued in subsequent posts with accompanying photos.

1 Like

I was horrified when my Latte (8oz, $4.50 nett) came in a paper cup. I try to avoid disposables when I can.. & this came without any pretty art, which was disappointing. It tasted fine, but it was an unfortunate mismatch in expectations from the pictures I’d previously seen.

💳 Accepts credit cards (with min. $10 spend)
🌬 12 indoor seats available
☀️ Outdoor seats available
🅿️ Roadside parallel parking available

Heard so much about Un-Yang-Kor-Dai, what with it being on the Michelin Bib Gourmand list 3 years in a row (2021 - 2023). Maybe this hyped it up too much in my mind, but I felt that what I ate was just.... Okay. Not bad (except 1 dish), but certainly not outstanding IMHO.

Let's get the offending dish out of the way: 𝑮𝒓𝒊𝒍𝒍𝒆𝒅 𝑷𝒐𝒓𝒌 𝑵𝒆𝒄𝒌 ($17.00++). I don't know how one can mess up pork neck, but it was actually pretty dry & tough to eat. Didn't expect that, & definitely wouldn't order it again.

The only good thing about my Taro Milk Tea with Pearls ($5.00, M) were the pearls, which are an add-on (i.e. not part of the standard offering). Perfectly bouncy texture, great chew to it, & tastes slightly sweet. One of the best ones I've ever had!

Unfortunately, everything else was disappointing; even the great pearls couldn't salvage this experience. In a nutshell, I didn't know what liquid I was drinking - no taste of taro, & barely any taste of tea.

Perhaps the staff that made my drink was really stressed; there was a massive order that came in before mine. The moment I stepped in, she immediately said "need to wait 15 minutes ah". I appreciated the transparency, & could tell she was stressed. I went out to run errands & popped back 15 minutes later.

I do hope this was an off-day - I mean, there *was* a huge order placed before mine. But to be frank, I'm not exactly motivated to return...

Also: No filming allowed inside the store (there's a sign that says this). Not sure of the rationale behind this, but it's worth noting if that's something important to any of you content creators.

1 Like

I didn't expect any wok hey from the Hokkien Mee ($29++), & that indeed was the case. Love how generous the portion is & how plentiful the ingredients are..

.. But the sauce was too thick & so salty that I couldn't finish my last bite of noodles. This rarely happens, but it was just too much. Ultimately, I wouldn't order this again.

Their western food options have tended to fair better in my books, but I was really craving local cuisine having just spent 3 weeks in Europe.. Hahaha

💳 Accepts credit cards
🌬 Indoor seats available
☀️ Outdoor seats available
🖥 Accepts reservations via their website

2 Likes

I bought the last portion of ban mian at 13:45hrs. Mee hoon kueh was sold out by then..

.. It was okay. Soup was umami, but the noodles themselves were ordinary.

Also, they messed up my order & gave me a standard bowl - when I ordered the one with abalone 'cos if I'm waiting this long for my food, I'd better be boujee to make it worth my while. Was rushing for time, & hence didn't get this rectified.

Wasn't terrible, but also wasn't worth the wait. I left in a rush to my next appointment feeling pretty grumpy & dissatisfied.

I was craving something sweet to finish up my coffee with, & ordered the Chocolate Croissant ($4.80+) as a treat. Unfortunately, this was such a struggle to finish.

T'was heated up cheerfully, but the inside was so tough to cut through & chew.. Felt tough like soggy cardboard. My sweet tooth craving was satisfied, but I was sad I spent money on this. Wouldn't order this again.

💳 Credit cards not accepted
💵 Accepts cash
📱 Accepts electronic payments e.g. PayNow/PayLah/FavePay
🌬 Indoor, air-conditioned seats only
🙋🏻‍♀️ Service charge applicable (for dine-in)
🚫 No GST
🥡 30¢ charge for takeaway of food items

1 Like

Yaks ($12+) was a promising option on Stack's waffles menu, but unfortunately fell flat. In theory, it sounded unique & appealing, but as an dish, the flavours of everything clashed with each other - mostly the coffee cream cheese & shoyu caramel IMHO. It was an odd mix of salty, bitter, sweet & creamy mixed into one.

I would've actually liked for the kaya flavour to be more prominent, but that's feedback on the soft serve on its own... I don't think any additional flavours are needed in this dish as an integrated whole. Wouldn't recommend this.

💳 Accepts credit cards
🌬 Air-conditioned seats available
☀️ Al fresco seats available
🖥 Does not accept reservations
🙋🏻‍♀️ No service charge; only GST
💦 Water is not chargeable (& it's self-service)

Long queue on Saturday at 12pm lunch, but turnover was quite quick. Cleared 9 people in front of me within 10 mins - IMHO, because of the systematic way of they take & prepare orders.

However... I really don't know what people are queueing for. This was a super ordinary bowl of prawn mee ($4). The soup wasn't as umami as I'd hoped for, they messed up my noodle type (gave me 面 instead of 米粉面), & there is a disproportionately large amount of noodles to ingredients.

It wasn't terrible, but I wouldn't return for this. Not sure what the hype is...

2 Likes

Emily S

Level 9 Burppler · 1860 Reviews

30% off Burpple Beyond ⬇ https://pwa.burpple.com//invite/EMIL005 @wobblethebui (on IG) 🍽 🥃

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