Gyu-Kaku (KINEX)

THAT MARBLING 😍 - the meat literally tears apart and melts in your mouth.

Quality beef can never go wrong in yakiniku! I recommend getting the kagoshima platter to share with your beef-loving friends. The meat quality definitely beats the buffet. But if you want to stuff yourself full of meat then go for the buffet

(not the best photo but oh well!) today, we ordered Karubi Beef & Harami Beef [$9], accompanied with Garlic Fried Rice [$4]. though the portion of both beefs weren't much, it filled me up anyway together with the rice. so if you have a big appetite, i recommend not ordering this portion.
i loved the seasoning for both beefs, and they were both so succulent and juicy mmm.. i also loved their Garlic Fried Rice! i finished it till the last grain. absolutely loved today's lunch, and i would love to come back again!
also, this place had remarkable service! 👍🏼

I don't usually post just a lengthy post. But, yeah! I got to share this. This outlet is having a BBQ Buffet promo this week @ $39.90++. The bill adds up to $94 for 2 pax. I must share the food is good BUT the service is horrible. I'm atonished by the behavior of their staff, Sam serving at OneKM. We have been here queuing since 7.30pm. The other female Chinese staff took our pax count and explained that we will be served the 3rd round @ 8.50pm due to the seat limitation (entire restaurant has about 10 tables only) in the restaurant. The few customers behind a few of us were subsequently informed they may missed the last order and were turned away. Now at 8.50pm the staff Sam informed that we would not be able to be served with the buffet as we will only be served at 10pm (last order at 10.15pm). The fault of their staff has caused us to wait for closed to 2hrs for nothing. Due to the staff miscalculation and lack of proactiveness to chase customers to leave on time after the stipulated 90mins, we had to "suffer" the consequences of being turned away at such a late hour. If he was apologetic, we may empathetise with their difficult position. His words and manner in handling the situation could hardly be construed as an apology for the mistake. Customers have waited for more than 1 hour hungrily and be as patient as much as possible. Instead of understanding our position, he further argued that the promotion has ran for 1 month and everyone is tired from the great turnout from the promotion. Being the last 2 days of the promotion, the queue management in placed is still so lacking. All in all, we continued to wait and was let in at 9.50pm. We did not enjoy the full 90mins of the buffet. We did not eat much from the buffet as we had to rush our orders. This experience is a great disappointment and a major turn off to my previously positive impression of Gyu Kaku. I am a returning customer but this experience has let me and my friend down.