Ben-Li Kitchen

Let’s be straight up here, given all the seemingly positive crowd and beautiful interior in a premium shopping mall, this place serves some mediocre food at not-so-cheap prices, at best.
It’s a sad case of expectations-vs-reality especially because the food photos made all the food looked plump, fresh and good! Not only did they make me wait a staggering 30 minutes for my food, what i got was this sad-looking, bland-tasting, dry, char bee hoon with exactly 3 decorative slices of thingamajig on top for RM14.90. I have never felt cheated so badly. It also didn’t help that they forgot my order of a ready-made egg tart and took another God-knows-how-long to serve it to me.
I think it’s fair to say that one shouldn’t expect the best service at a cheap and easy hawker shop that serves char bihun in a fly, but when you go to a slightly upmarket local food restaurant, it’s reasonable to expect some level of good food and good service. Unfortunately, I got none of that.