Food adventure

Bad experience. Staff lady with tattoo. We Come in shop and inform her that we are using burrple apps. She replied use the touch pad to make order. After complete order. She said we did not select Burple member on screen and said we have to pay as per norm. So we said in that case can we cancel and do another order. She insisted can't cancel and we can use burple next time. Omg.. We are stunned and shock by staff. First why cannot cancel order which believe all tech systems will have cancel or void function. Just said she's too lazy to bother and also thought she could have guided us when we first inform her to avoid all these bullshit. This will be the first and last time to this shop. Totally no customer service and AP (attitude problem). Come at your own risk and don't think the gelato is nice. To be honest, there are other places where gelato is nicer.