The girls there gave me 1.5 pieces of avocado toast instead of the 2 normal slices of sourdough, and still charged me the full amount $9.90. When I feedbacked to the girls, they said that they usually give only 0.5 slice of the 2nd piece if the first piece was big, and then dismissed my feedback. This is usually not the case, I have been visiting Acai affair regularly at different branches and they have always given me 2 normal slices. This outlet has shortchanged me and is not receptive to customer feedback, and this has severely affected my customer experience and I am deeply disappointed with the way they covered up their mistake of shortchanging me. It has ruined my impression of Acai affair. I would advise other customers to Think twice before visiting this outlet.
Level 2 Burppler · 1 Reviews