This place is insanely understaffed. For a 50 per pax place it's unthinkable that you have to keep calling the waiting staff for literally anything from ordering to filling water, and paying the bills. And sometimes to no avail
Don't be fooled by the apparent popularity of the restaurant. They're packed from people who are eating the buffet, and really it doesn't seem like the crowd appreciates good Italian food
Food review:
The gelato is the best thing here. But that's not saying much. It's quite a decent version, although that's the bare minimum you expect from a place of this price.
What a waste of time, effort and money. Avoid like a plague