To my surprise, a restaurant with such a high rating in terms of food quality and service standard, on Google review, I have went though a bad encounter with the restaurant.

Due to all these GOOD reviews and restaurant with good ambience which I may not be able to deny, I have enquired for a private event to be held in the restaurant.

However, the email reply from the restaurant is in such an inattentive and unprofessional manner. You may need to reconsider if intending to hold a private event in here. Dining in the restaurant may be different, but I definitely would not have mine in this restaurant.

On the side note, I can share the email thread which I mentioned if anyone is interested, or in public’s interest.