This was the replacement, tasted the same: cold rice on the hard side. I ended up scrapping the rice off... Manager came and was really nice abt it. Offered a 10% discount without me asking, and told me to look for him on a return visit and he would guarantee satisfactory food.

But I won’t be going back. This place was almost full house on a Wed night, and occupying such a large space, must be sthg good. It wasn’t. The server I approached near the sushi counter (a lady with tied up hair) told me to check in. She neglected to tell me that I shd wait at the hostess’ table, so my wait was longer than necessary as other people came to queue while I was waiting at the wrong side. No biggie, but when the bill took a long time to come and I asked the same lady server, she raised her voice at me yelling,”I DID NOT TAKE YOUR CARD!” I was dumbfounded. Approached the manager and he got my card back for me. But with a stack of credit card charge slips that made no sense. (By the way, diff areas of the restaurant had separate billing. So my Asian orders and pasta order each had a bill) The hostess couldn’t decipher them either, so the manager had to come back and explain that his colleague didn’t give me the 10% discount so he had to void all the charges and charge my card again. An explanation at the point of card return would have been nice....

Aside from the manager and hostess, the service was very very poor. Prices are quite high and there is the possibility of getting shouted at. Dining here was definitely the lowest point of my Sentosa staycation.