cold white brew in original & caramel [2/5] 馃毄 note on pricing: also a little confused about the amount paid - we used the 1 for 1 beverage voucher, and the menu on burpple says it's $7.80 for the caramel coffee (higher priced item). we were charged $8.58 ($7.90 x 1.1). it states on their burpple menu that beverages are subject to 10% dine-in charge. we didn't use their space at all & had clearly let them know that it was a takeaway order - not sure why dine-in charge still applies but buyer beware i guess.
coffee's a 3.5/5 for us, but marked down to 2/5 considering the sneaky dine-in charge thing.
went during lunch hour, service was decent. do note that the cold brew is placed by the side of the cashier & you're expected to self-service by taking the bottle and going to pay. wasn't aware of this and learnt the hard way.
coffee was decent - we preferred the original flavour over the caramel. caramel coffee is lacking the creaminess that you would typically associate with caramel sauce. would say that this is abit of an acquired taste - the aftertaste of the caramel comes off as burnt cane sugar.
original flavoured cold brew was acceptable, but not one that i would specifically make a trip back for. slightly lacklustre in comparison to the cold brew served at other cafes, and perhaps even more disappointing considering that this is a coffee chain, and their specialty is supposed to be in coffee.