Came by this foodcourt several times and was attracted to Oppa Fried Chicken due to its bright orange signboard, the really enticing pictures of their chicken on the menu, and the multitudes of takeaway boxes churned out with chicken. Came by specially to try but left with a sour taste in my mouth.

Biggest issue: My one order of Honey Butter Half Chicken ($13+$3) took 40min to be ready. When I ordered at 6.47pm, the staff said that waiting time would be 15min. After about 20min, I went up to check on my order and was told it would be ready on 5min. But it was only another 20min later that my chicken was ready. Throughout this 40min, I saw other dine-in customers get their food and multiple takeaway boxes being sent off - perhaps my order was just way back in the queue but my gripe was that they seemed to receive their food really quickly (I was seated right in front of the store and observed the staff going back and forth delivering food to the other customers) and that I was the only one frustrated by the waiting time.

To be fair, the staff was apologetic about the wait and he explained that they had to fry a new batch of chicken when I asked. Whatever the real reason was, the long wait time marred my eating experience. But the chicken, being from a new batch, was hot and crispy and juicy, although the honey butter powder wasn't to my taste. They allow mixing up to 2 different flavours, although the pricing doesn't make sense - for e.g. if I wanted just Honey Butter it's $13+$3 but if I wanted to mix Honey Butter and Soy Garlic it'd be $13+$3+$2, even though technically you're getting less sauce compared to if you just choose one.

To his credit, the staff did perform some service recovery which helped to alleviate our 40-min-wait hunger. However, I am still hesitant about going back for fear of a long wait time again. Perhaps in far future when this bad experience is less fresh in my memory.