By the time I reached at opening time 6.30pm, there was already 5 in the queue in front of me and an unknown number of customers who had pre-ordered. For the record, you can pre-order from 4pm but they only start to pack at around 6.30pm.
And so I waited for my turn. And waited and waited until 7.45pm! By then the queue behind me was about 13 customers long.
The rice was fluffy and nice, the roast chicken drumstick moist and tender. The chicken gizzard was quite normal though I did enjoy its crunchiness.
A bowl of soup was provided free and the clear soup tasted of chicken and ginger. The fried chicken wings were crispy from the coated batter which had little to no taste but the meat inside was well marinated and full of flavour. My only complaint besides the long wait was the chilli sauce which was not spicy nor tangy enough.
But will I go all the way to Toa Payoh again and brave another one hour wait? Maybe not.