Before we came, I'd read plenty of mixed reviews about this place, mostly good, so expectations were high.
We ordered the 1/3 slab of St Louis ribs ($32++), 1/2 slab baby back ribs ($16++) and the beef brisket ($16++)
Positives:
1. Beef brisket was deliciously tender and smokey. Meat retained most juices, though some parts tended on the dry side.
2. Smokey, tangy sauce.
3. Generous portion sizes- though for the prices they charge, I'd expect that.

Negatives:
1. Both ribs were bone-dry. From a place specialising in American BBQ, this was a serious surprise. There are certain types of BBQ ribs that aren't meant to be fall-off-the-bone tender, but I'm pretty sure they're not meant to have the texture of jerky either. They had a nice smokiness to them, but the lack of any form of moisture completely detracted from the dining experience. We had to go through an additional serving of BBQ sauce to get us through half of the serving. Which brings me to my next negative...
2. The BBQ sauce is chargeable at $2 per serving. This in itself is already an exception to my knowledge. This really grated on me for 2 reasons: first, for the obvious fact that they charged us WITHOUT informing us beforehand. This is customer service etiquette 101- same as informing diners beforehand that tap water is chargeable. I thought it may have been written on the menu, but it wasnt- at least not on the latest edition online. Second reason which is painfully ironic- if the ribs weren't so ridiculously dry, we wouldn't have needed the additional sauce. Talk about adding salt to wounds.
3. Customer service was slow. I'm talking about: Being the only customers in the room, hand in the air for about 20 seconds to get their attention, kind of slow.

Summary:
- 👍🏻 For the beef brisket
- 👎dry ribs
-👎 Poor customer service

They offer a cash rebate that you can utilize for your next visit. Pity there won't be a repeat visit from me.

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