📍Gyoza-San SG @ Sun Plaza

Ambience: 6/10 ❤️❤️❤️🤍🤍
Flavor: 9/10 ❤️❤️❤️❤️🤍
Service: 10/10 ❤️❤️❤️❤️❤️
Overall: 24/30 ❤️❤️❤️❤️🤍

Yesterday, I visited Gyoza-San SG, a specialty gyoza shop that serves fresh gyozas with no pork and no lard, as well as Gyoza-Bento sets that includes unique local flavours that are specially curated for the locals.

I ordered (1) Chilli Crab Bento (S$11.80), and (2) Special Unagi Gyoza (S$6.90).

Boy, was I surprised at that quality of the Chilli Crab Bento! The extremely generous portion of real crab meat that was mixed into the flavourful chilli crab sauce just hits all the right spots. The sauce had all the sweet and savoury flavour that you would want from a chilli crab dish; and when you combine that with the tangy note that comes from the seasonings and spice, it just gives you mouthful after mouthful of explosive crab-packed flavours. The three pieces of Original Gyoza and onsen egg also complemented the dish well, as it helped to balance out the heaviness of the Chilli Crab Bento by providing a different texture and a lighter flavour to the dish.

As for the Special Unagi Gyoza, I really loved that I was able to truly taste and visually see the unagi fillings that was in the gyoza, as it showed that they were using real ingredients and were not skimpy about it. Each bite was packed with unagi flavour that had a nice thin and crispy skirt. Dipping it into their soy sesame vinegrette with ginger special dip also added flavour and aroma to the gyoza.

Overall, the flavour of Gyoza-San SG was truly spectacular, particularly the Chilli Crab Bento, and for that, I give Singapore’s Gyoza-San SG a solid 9/10 for Flavour.

For their Service, I really enjoyed the conversations I had with the 2 ladies that were serving me. Their positive attitude and cheerfulness were truly infectious, and I really appreciated it. In fact, for a take-away kiosk, I originally did not have much expectation for any form of interactions with the staff, but the good customer service that they provided was a very pleasant surprise!

For that, I give Singapore’s Gyoza-San SG a perfect 10/10 for Service.

As for Ambience, I do feel that they have some room for improvement, and this is just my 2-cent of constructive feedbacks so take it with a pinch of salt. I feel that it is truly such a waste that Gyoza-San sell such delicious bento and gyoza, but they opt to serve it in a takeaway kiosk-type store with no options for dining in. While they placed an effort to make the store stand-out by using neon lights decoration, the size and location of the kiosk was also not placed strategically as well, as it was cramped between multiple stores to its left, right, and front, which makes the whole kiosk feel so cramped and overshadowed. Not having a dine-in option also makes the store lose out on potential customers as well considering the fact that the store that is literally in front of it has dine-in options, alongside many other stores situated around the area. Thus, I truly feel that the potential that Gyoza-San SG had is not maximised.

For that, I give Singapore’s Gyoza-San SG a 6/10 for Ambience.

Overall, Gyoza-San SG at Sun Plaza scored a 26/30 after combining the scores for Ambience, Flavour, and Service. To conclude, this take-away kiosk is a store that went over and beyond with its service, flavour, authenticity, and generosity of ingredients. It is a brand that have so much potential, and I can’t wait to see what future holds for them!