Service staff's (chinese male) attitude wasn't great. Croissant wasnt heated up. We had the FBI membership and saved a photo (front and back) in my phone for easier access on delivery day but he initially refused it and asked for the physical card without being able to give a valid reason why. We offered to show my NRIC for verification and that is when he relented. The iced cafe mocha he made also tasted bad. My husband puked after drinking it :/