Review

Review

Featuring Ichikokudo Hokkaido Ramen (313@Somerset)
annoyed customer
annoyed customer

WORST SERVICE EVER! Was having lunch when a family sat on the table beside mine. The family has a child who started a rukus of shouting and crying, so loud that my companion and I could not hear each other. We brought this up to the staff that it it ruining the dining experience, staff said they can't do anything as the father is not doing anything. The whole restaurant was looking at that table with crying child and oblivion father.

We were not expecting the restaurant to teach parenting to the father but it is the restaurant's reponsibilty to ensure pleasant dining experience which the restaurant refused to do anything, no apologies to other patrons at all. We asked for the manager for a number of times but he refused to come to the table despite he was witnessing the whole situation from the other side of the restaurant, simply avoiding all responsiblities and opportunities of any form of conflict resolution; no apologies at all.

I had more than 1/2 bowl of my ramen left as I could not continue my meal yet had to pay full price for this painful experience, service charge included.

Do not bother to come here

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