Eleven Strands

reasonable price with burpple beyond 1 for 1, food was quite decent with nice ambiance. brunch menu only available on weekends and public holidays.

3.5⭐️/5
(Applicable for burpple 1-for-1)
[$27 before GST]

The risotto is a tomato sauce based which is tangy and tasty. It contains many seafood mainly squid, prawns and clams. The dish is a little one dimensional that really shouts TOMATO. For me, it feels a little too “Jelak” overtime.

4⭐️/5
(Applicable for burpple 1-for-1)
[$29 before GST]

Beef is tender, mash potatoes are smooth and mushrooms are soft. Everything kind of melts in your mouth. With the drizzle red wine sauce, it becomes a very hearty and wholesome meal. My only complain is that the portion should be bigger, cant get enough of this dish.

4.5⭐️/5
(Applicable for burpple 1-for-1)
[$22 before GST]

Burger contains 2 heavenly fried chicken with cheese, salsa and lemon mayonnaise which is well matched. The crispy-ness and juicy-ness of the chicken is really one of the best I ever had. The Bun is really a huge WOW, very balance of browning at all sides. The sweet potato fries is pretty good. Would get this even without Burpple!!

Ordered the crabmeat pasta white wine sauce as well as the grilled salmon. Salmon crust was super crispy and the pasta was really thick and flavourful 👍🏻👍🏻👍🏻👍🏻

My experience using the Burpple app for the first time at Eleven Strands was disappointing. I had high expectations for the restaurant that had signed up with the app.

When I asked the service staff about the promotions available with the Burpple app, their response was vague. They simply stated that the Burpple app itself was a promotion. I mentioned seeing a one-for-one offer and sought clarification, but the staff suggested I order an additional pasta instead.

I asked if the promotion meant I could claim the lower-priced pasta, but the staff did not provide any clear explanation. Additionally, when I opted for a takeaway, I was informed about a service charge. I inquired if there was any difference in charges for dine-in, but the staff said the charges still applied.

I found the whole experience confusing. When I received the receipt, I was surprised to see that I was still charged the full price for both pastas. The staff then mentioned a new price, which added to my confusion.

I paid the bill but left feeling dissatisfied. It's disappointing that this restaurant, despite being on the Burpple app, doesn't seem interested in welcoming customers or honoring the one-for-one promotion. The lack of clear explanations only added to the frustration.

In conclusion, I believe that if the restaurant's management allows such subpar service, it indicates that the establishment is focused more on handling a busy crowd than on providing a satisfactory dining experience.

Food - 3/10
Ambience - 4/10
Service - 2/10
Price - 4/10